Privacy Policy
Effective date: 1 January 2026 · Last updated: 1 March 2026
Horfay Taqnia Private Limited ("Horfay Taqnia", "we", "us", or "our") operates multiple digital platforms including HelpRush, PhytoForm AI, and Ventor AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect information you provide directly when you create an account, submit a contact form, or use our platforms. This may include your name, email address, company name, and usage data. For HelpRush, we collect location data necessary to match you with nearby service professionals. For PhytoForm AI, we collect formulation inputs, regulatory queries, and document generation history to provide and improve our services. For Ventor AI, we may collect company data, lead discovery parameters, outreach campaign settings, and interaction analytics to provide AI-powered export sales intelligence and lead scoring.
2. How We Use Your Information
We use collected information to provide, maintain, and improve our services; to communicate with you about your account and our products; to process transactions and send related information; to respond to your comments and questions; and to comply with legal obligations. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
3. Data Storage & Security
Your data is stored on secure servers with industry-standard encryption at rest and in transit. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Cookies & Tracking
We use essential cookies to operate our platforms (authentication, preferences, security). We use analytics cookies to understand how users interact with our services. You may control cookies through your browser settings, though disabling certain cookies may affect functionality. We do not use cookies for advertising purposes.
5. Third-Party Services
We may use third-party services for payment processing, analytics, and infrastructure. These providers have access to your information only to perform services on our behalf and are obligated not to disclose or use it for other purposes. We are not responsible for the privacy practices of external websites linked from our platforms.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us. Some data may be retained for legal compliance or legitimate business purposes after account deletion.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing; data portability; and to withdraw consent. To exercise these rights, please contact us at privacy@horfaytaqnia.com. We will respond to requests within 30 days.
8. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us and we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of our services after any changes constitutes your acceptance of the new policy.
10. Contact
For privacy-related questions or requests, contact us at: privacy@horfaytaqnia.com Horfay Taqnia Private Limited CIN: U72900JK2022PTC013845 Srinagar, Jammu & Kashmir – 190001, India